How can we help?

Real people, ready to help with orders, sizing, returns, and your Titan devices.

Email ussupport@withtitan.appWe reply within one business day.Live chatAvailable 9am–6pm ETFastest way to reach a specialist.

Browse common topics

Order & shippingTrack a package or update your address.Returns & refundsStart a return or check refund status.Sizing helpFind your fit with a sizing kit.Warranty & protectionFile a claim or manage coverage.

Support hours

Monday–Friday, 9am–6pm ET. Messages sent outside these hours are answered the next business day.